Refund policy
U.S. ORDERS RETURN/REFUND POLICY
Supplements and clearance items are non-refundable and not eligible for return or exchange. If you choose to return or exchange any other eligible item, you will be responsible for shipping costs. All returned or exchanged items must be in their original packaging and unworn. Worn items, items with damage, and items exposed to cologne or perfume are not eligible for return or exchange.
Customers must submit a return or exchange request within 3 days of delivery.
NON U.S. ODERS - RETURN/REFUND POLICY
Orders outside of the United States are not eligible for returns or exchanges.
Customs and Duty Fees Policy
For customers outside of the United States, please be aware that your order may be subject to customs duties, taxes, and fees upon arrival in your country. These fees are determined by your local customs authorities and are the responsibility of the customer.
Since we do not collect any customs or duty fees at the time of checkout, we recommend that you check with your local customs office for more information about potential charges before placing your order.
Key Points to Remember:
- Customers outside the USA are responsible for any and all customs duties, taxes, and fees that may be incurred.
- We do not include these charges in the total at checkout, so they will be billed separately by your local customs office or courier.
- If you refuse to accept a package due to customs fees, or if the package is returned to us for any reason, any shipping costs and associated fees will be deducted from your refund.
CONTACT
Please send all issues or requests directly to our customer service email or use our contact form under "Order Help".