Shipping & Returns
Here at Iron Outlaws, we take pride in ensuring that every customer has a positive experience. You can order with confidence, knowing your money will never be wasted on sub-par products. If you find that the results of your supplements or apparel aren't up to your expectations, please reach out to us, and we'll work quickly and fairly to resolve the situation.
SHIPPING POLICY
All orders are processed for shipping Monday through Friday via USPS or UPS. Once you receive your tracking information, please allow 24 to 48 business hours for updates. At Iron Outlaws, we are committed to providing the highest level of customer service. Our ultimate goal is to build lasting relationships with our customers, and we will do everything we can to ensure your experience with us makes you want to return time and again.
ORDER PROCESSING
Our standard processing time for in-stock items is 1-3 business days. Please note that processing times are not included in the estimated delivery times. High order volumes over the weekend may also impact your processing time.
Orders are not processed on weekends or U.S. holidays. Additionally, larger orders, those requiring extra customer information, or items that are out of stock may require additional processing time.
SHIPPING EXPECTATIONS
Please note that shipping lead times are based on when your items are shipped, not when the order was placed.
Ground shipping generally takes 5 to 7 days, depending on your location.
Priority shipping typically has an expected delivery time of 1, 2, or 3 business days, depending on the origin, destination, and drop-off time. Please note that the expected delivery date is not accompanied by a money-back guarantee.
RETURN/REFUND POLICY
If you are missing an item or receive a damaged item, please contact us within 3 days of delivery, and we will send a replacement at no shipping cost to you.
If a product is missing from your order, please contact us. Once we verify the claim, we will send you the missing item. All orders are documented and photographed before shipping to prevent fraudulent claims.
CONTACT
Please send all issues or requests directly to our customer service email or use our contact form under "Order Help".
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